At No Pong we’re committed to keeping shipping costs as low as possible for our wonderful customers.
Shipping from only $3.00! Awesome!!! As a progressive, online focused business we charge possibly the lowest shipping you’ll find anywhere, for anything online!
Shipping rates for 35g tins:
| Total Order | Australia | New Zealand* | SE Asia* | Europe** |
|---|---|---|---|---|
| 1 – 2x No Pong | $3.00 | $11.61 | $14.92 | $13.19 |
| 3 – 4x No Pong | $3.70 | $12.99 | $18.53 | $17.30 |
| 5 – 6x No Pong | $5.50 | $14.38 | $22.88 | $21.41 |
| 7 – 12x No Pong | Starting from $9.40 (Registered or Express) | $18.54 | $35.92 | $33.47 |
*International shipping is based on weight and have been updated due to DHL Emergency Surcharges, prices have increased and may not be exactly as per the table above. Please check the shipping calculator in the cart for your rates.
** This is not the same for all European Countries as DHL has 2 different zones for Europe, so this only applies to some countries. Please check the shipping calculator in the cart for your rates.
Shipping information for 85g tins:
As 85g tins are a limited edition item, we have a maximum quantity of 6 items when there is an 85g tin in the order, due to the current packaging we have to ship these items. They will always be shipped with tracking with rates starting at $5. Thank you for giving our larger tins a try and we look forward to bringing them on more permanently in the coming months.
POSTAGE TIMES:
We aim to get your order on its way to you the next business day after your order or sooner.
In order to keep costs low, our REGULAR option uses Australia Post and is not trackable.
The trade off is that we can’t track and once we’ve sent it, it’s an Australia Post’s hands. Most of the time they are pretty good and manage to deliver in their estimated timeframes below. Sometimes it can take up to 12 business days, so it is best to expect that and be pleasantly surprised when it arrives early ?
Note: Some Parcel Lockers may or may not accept No Pong orders sent with REGULAR shipping, so best to choose REGISTERED or EXPRESS if you’d like to send it to your parcel locker ?
| Estimated REGULAR Delivery Timelines | Where is it going? | AusPost Estimated delivery (business days) |
|---|---|---|
| Within metropolitan areas of capital cities, towns or environs | Within the same state | 2 – 6 days |
| Between metropolitan areas of capital cities and rural locations | Within the same state | 2 – 6 days |
| Between rural locations | Within the same state | 2 – 6 days |
| Between metropolitan areas of capital cities | To other states | 2 – 6 days |
| Between metropolitan areas of capital cities and rural locations | To other states | 3 – 6 days |
| Between rural locations | To other states | 4 – 6 days |
IF YOU NEED TRACKING:
You can choose REGISTERED or EXPRESS if you would like your order tracked. AusPost are not guaranteeing timelines at the moment, but most do run on time, with exception of Western Australia.
- REGISTERED: AusPost estimate 2-9 Business Days across Australia
- EXPRESS: AusPost estimate 2-3 Business Days across Australia.
ORDER CUTOFF TIMES:
We’re early risers. We export our orders first thing every business day at 8am Sydney time to pack, label and get them on their merry way to you!
Orders received up to 8am will be sent same day. Orders after 8am, will be processed first thing the following business day from our warehouse in Sydney.
INTERNATIONAL SHIPPING:
No Pong love is spread far and wide and ships across the oceans, as we have international shipping to most countries.
We use DHL for our international shipments.
If you choose Zone shipping, how it works is that DHL sends to the destination country and then the local postal service in your country takes over.
If you would like your order to arrive faster, choosing DHL Express ensures that DHL delivers directly to you.
It is recommended before you order to check with your own government websites, No Pong has no control of the customs duty, or import taxes in each country, nor do we keep a list of Worldwide Import and Duty Fees! We make awesome deodorant but we’re not customs brokers 😉
Please check out a list of International Stockists to see if you have a stockist near you ?
DISCLAIMER:
All due care will be taken to ensure your parcel is packed and sent safely from our warehouse, however we cannot be held liable for any damages or missing in transit parcels. If you have any questions, we encourage you to contact us here. Remember to be courteous and use respect — we’re people too ?